Cancellation and Refund Policy

Last Updated: Feb 12, 2026

At JSON Schema App, we are committed to providing a reliable and transparent subscription experience. This Cancellation and Refund Policy explains how subscription cancellations, renewals, and refund requests are handled for all users worldwide.

1. Free Plan and Paid Plan

JSON Schema App offers:

• A Free Plan with limited features
• A Paid Plan with full access to premium features

Users are encouraged to review the plan details and features carefully before upgrading to a Paid Plan to ensure it meets their needs.

2. Subscription Billing

JSON Schema App operates on a recurring subscription model with the following options:

• Monthly billing
• Annual billing
• Payments are billed in advance for each billing cycle and processed securely through our payment providers.

• All prices are listed and charged in USD.
• Subscription fees are non-refundable once the billing cycle has started, except under limited conditions described below.

By subscribing to a Paid Plan, you authorize automatic recurring billing until cancellation.

3. Cancellation Policy

You may cancel your subscription at any time through your account dashboard or by contacting our support team at: support@jsonschemaapp.com

Important details:

• Cancellations take effect at the end of your current billing period.
• You will continue to have access to Paid Plan features until the end of that billing cycle.
• Your subscription will not renew automatically after cancellation.
• No prorated refunds are provided for cancellations made during an active billing cycle.

Example: If you subscribe on the 1st of the month and cancel on the 15th, you will retain access until the end of the billing period. You will not be charged for the next billing cycle.

4. Refund Policy

JSON Schema App follows a strict no-refund policy, except under the following circumstances:

Refunds may be considered only if:

• Duplicate Payment: You were charged more than once for the same subscription.
• Billing Error: An incorrect amount was charged due to a system or processing error.
• Service Not Delivered: Your account access was not activated after successful payment and the issue remained unresolved for more than 7 business days after contacting support.

All refund requests are reviewed on a case-by-case basis by the JSON Schema App billing team.

5. Non-Refundable Situations

Refunds will not be granted for:

• Change of mind after purchase
• Unused subscription time
• Partial usage of the platform
• Failure to cancel before the renewal date
• Misunderstanding of features available in the plan
• Issues arising from third-party integrations or unsupported configurations

6. Refund Request Process

To request a refund under eligible circumstances:

1. Email us at support@jsonschemaapp.com
2. Include your registered account email address
3. Provide your payment reference number
4. Clearly describe the issue

Our team will respond within 5–7 business days.

If approved, refunds will be processed within 5–10 business days to the original payment method. Processing times may vary depending on your bank or payment provider.

7. Policy Updates

JSON Schema App reserves the right to update or modify this Cancellation and Refund Policy at any time.

Any changes will be reflected on this page with a revised “Last Updated” date. Continued use of our services after such changes constitutes acceptance of the updated policy.

8. Contact Us

For billing, cancellation, or refund-related inquiries, please contact: support@jsonschemaapp.com